It’s Time to Move Your Customer Reviews from Tripadvisor to an Owned Forum
If your company has reviews—good or bad—on feedback sites like TripAdvisor, you should be steering your customers to an owned channel instead.
Resources
Crash Course: How to Respond to Negative Customer Reviews
Bad reviews suck, but they can teach us a lot about how to turn things around and own your sh*t. Get our top tips for responding to disgruntled customers.
Our Webinar About Online Reputation Management and Domain Strategy is Live on Adweek
Watch our Adweek webinar to learn about domain strategy from Patrick Lee, co-founder of Rotten Tomatoes, and our very own COO Christina Beavis.
How to Use a .SUCKS Domain in Your PR Strategy
Whether you’re introducing the world to something new, managing a mishap or trying to spread a positive message, you can do it with a catchy .SUCKS domain.