Success Stories

Case Studies, Success Stories

Field Report: PDF.sucks

As part of our on-going series of conversations with .sucks registrants, I spoke recently with Aaron Osher, who, by day, is in charge of experimental marketing for Windrush (www.windrush.org) in upstate New York. But by night (and day, too) is the energy behind www.PDF.sucks, an innovative approach to promoting Windrush’s new Software as a Service platform which allows even doctors, lawyers and bankers to create technically adept, interactive, data-driven stories and reports. Think of it, he says, as the “anti-PDF.” The company is about two years old and hopes to remake the cumbersome, human resource heavy and technically demanding methods of visualizing data for business insight used today. As Osher puts it, “We want to replace PDFs and the army of people that surrounds them.” The goal, he says, it to “tell meaningful stories with data” by “visualizing and contextualizing” the information. The point is well-made on the company’s website: “We help you and your organization share data through easy-to-build, engaging and interactive online documents, without sacrificing quality.“ So, I get the PDF, but why .sucks? “We wanted to be a little edgier,” Osher said. “Tasked to test experimental marketing and in line with our anti-PDF stance, we looked to the new gTLDs for the right voice and hit upon .sucks.” he said. Marketing the site, which relies on a herd of hippos (yes, hippos) to do the heavy lifting, is being done primarily through the social media channels Windrush has been building. At PDF.sucks, a user can upload a PDF and the hippos will transform it using the Windrush platform. Osher thinks when people see the two formats side-by-side, the hippos will dance victorious. We should be able to feel that even here! If it is true that most people learn by seeing in a context they recognize, Osher and his colleagues have a real shot at redesigning the face of business and financial reports. They have our attention and hope for their every success.

Case Studies, Success Stories

Field Report: thismeeting.sucks

From time to time we visit with .sucks registrants to get a sense of their mission and progress. It is a good rule of thumb that the best way to stimulate new ideas is to acknowledge one when you see it. With that in mind, we offer a field report on the Chicago, Illinois team behind www.thismeeting.sucks. The idea was the brainchild of Abe Reese, president and founder of Align Us (www.align.us), a software development company with a focus on efficiency. Reese is a die-hard coder-entrepreneur-ninja with a passion for organizational health. His firm has won the Inc. 5000 Fastest Growing Companies Award four years in the row, proving a capability to turn ideas into reality while maintaining a fun, focused, work environment. The idea of “This Meeting Sucks!” took hold before the launch of Vox Populi Registry, but the fit was perfect. The development of a mobile app to extend the reach of the service was deemed essential in our mobile app driven world. But whether on a laptop or smartphone, the opportunity to be heard amidst the drone of a bad meeting is the first step to stamping them out. As a young organization, Align Us has always aimed to design fun and engaging web tools, staying current with the Internet. This Meeting Sucks! simply uses that same edgy appeal but with a fun, creative twist. Ultimately, the goal is to raise the quality of meetings, making them more productive and successful. As an early adopter of the .sucks platform, we wish them every success.

.SUCKS in Practice, Success Stories

Never invited, but always present

Listening today to the U.S. Congress’ House of Representatives Subcommittee on Communications and Technology hearing on ICANN governance reminded me just how often Vox Populi Registry, the company bringing dotSucks names to the Internet, is a guest at parties to which it has never been invited. Sometimes, like today, we are able to view it all from a distance and mostly we have refrained from trying to correct every misstatement or argue each odd point. That approach will hold here even though, once again, the dotSucks domain names were cited as an example of failure and bad faith. The Internet’s plumbing has never been a point of popular discussion. With the advent of such consumer friendly devices as the iPhone and services like Twitter, broad awareness of the intricacies of the domain name system was low and likely to stay there. That changed when the U.S. Department of Commerce announced its intention to move oversight of one particular, technical (if you can call a spreadsheet technical) contract — the one governing the Internet Assigned Numbers Authority or “eye-ann-uh”. The matter now popped into view and those long-pressing a particular point, whether practical or legal or organizational — caught a second wind. To win to their cause those newly arrived, now focused and worried about this transition, there was the natural rise of rhetoric and analogy. Both are useful devices. Each can help advocates on every side of the issue create the understanding they seek to promote of hard-to-grasp or obscure activities. It becomes a bit more pointed when you, as we have, become a part of the story and misleading point-of-emphasis based on deliberate misinformation. Whether it is about our policies, pricing or business model, the “facts” are more likely culled from industry and lawyers’ blogs than from the source material that can easily be found at our website. And if questions do persist, we have been available to all who have called. But, again, not many have. Even the briefing document prepared by Congressional staff for today’s hearing cited only news reports. Here are a few of the things this leads us to think: We think it is wrong to say dotSucks names are evidence of a lack of ICANN accountability. In fact, our path to market is evidence that ICANN is accountable in this case. There were three companies vying for the right to operate this particular registry, with applications publicly filed more than three years ago. There were public comment periods and the government advisory committee asked ICANN multiple times for enhanced safeguards. At each turn, the applications progressed. More important to us is that the Vox Populi Registry application never needed to be amended from its initial filing because it had already committed to those safeguards. We think cybersquatting (a crime in the U.S. and so a label that ought to be carefully pasted on anyone’s wall) and trolling won’t survive in the dotSucks registry because of the rules established to defeat such purpose. We think the current controversy is rooted in the likelihood that dotSucks domain names will be deployed for the purpose we proposed in early 2012, to rally and give voice to consumers and advocates. We think the criticism of our suggested pricing comes from those who see a dotSucks name as just another address on the Internet. We are priced higher than mass-market domains because dotSucks is not just an address, it is an activity that can yield benefit for both consumer and company. It is on the basis of this real value that we have suggested the pricing plan. With 600 new gTLDs approved, is it really a surprise that some might create new types of business models and approach their markets in new ways? Our goal is not to flood the Internet with names and serve as a platform for phishers, pharmers and malware. We think a bigger problem for us is that some of our competition offers space on the Internet for free. Visit Facebook and search for a company along with the word “sucks.” A hit almost every time. If we did not think we were offering a better approach – delivering real value — how could we hope to compete with free? And, if we are wrong, we will fail. What could be more market driven than that?

.SUCKS in Practice, Success Stories

The power of negative thinking

It is pretty clear that if you spend any time on the Internet, you will quickly discover that everybody doesn’t like something. The Internet is awash in criticism; some of it unfounded, some of it outlandish, some of it obvious but all of it valuable. The problem so far is that there has been no way to corral, curate and collaborate in a way for anyone — a company, a celebrity, an institution, a cause or a government — to draw insight from the onslaught. Until now. Vox Populi Registry has launched a new set of Internet domain names ending not in .com or .org or even .net, but with an emphatic, .sucks. The goal is to create a designated and well-populated new landscape so that not only will people have the opportunity to speak (we have that now, all over the Internet) but the likelihood of being heard. Got a cause? A passion? A product? A point-of-view? Plant your flag at https://www.get.sucks.

Scroll to Top