It’s Time to Move Your Customer Reviews from Tripadvisor to an Owned Forum
If your company has reviews—good or bad—on feedback sites like TripAdvisor, you should be steering your customers to an owned channel instead.
Reputation Management
Apple vs. Google vs. Microsoft: Which Tech Giant Sucks the Most?
Wondering how much Apple, Google and Microsoft suck? Read this and decide for yourself who’s the worst of the three when it comes to CEOs, privacy and more.
Sites Like Trudeau.Sucks are the Reason Politicians, Celebrities and Brands Alike Need an Airtight Domain Strategy
Using a tool like a .SUCKS domain to call pubic figures out on their sh*t is exactly what the creators of Trudeau.Sucks did.
Crash Course: How to Respond to Negative Customer Reviews
Bad reviews suck, but they can teach us a lot about how to turn things around and own your sh*t. Get our top tips for responding to disgruntled customers.