Why Customers are No Longer Empathetic Towards Mea Culpa Ads
The apology ad has experienced a bit of a renaissance with Uber, Facebook and Wells Fargo airing them during the NBA finals. But are they being sincere?
The apology ad has experienced a bit of a renaissance with Uber, Facebook and Wells Fargo airing them during the NBA finals. But are they being sincere?
Catfishing has become an epidemic of online socialization, with consequences that range from irritating to downright horrifying.