Bad Corporate Behavior: Companies Still Doing Business With ICE
Companies that support Donald Trump and ICE’s disgusting actions need to be held accountable…which brings us to our latest Bad Corporate Behavior Awards.
Reputation Management
Zuckerberg’s Failures Must Be Your Lessons
Note to self (and all brands): don’t follow in Mark Zuckerberg’s footprints. Instead, learn from his mistakes and own your sh*t.
How to Lose a Customer in 5 Ways
Mistreating customers, sharing personal information without consent, focusing only on the money—all of these things are guaranteed to lose you business.
Why Customers are No Longer Empathetic Towards Mea Culpa Ads
The apology ad has experienced a bit of a renaissance with Uber, Facebook and Wells Fargo airing them during the NBA finals. But are they being sincere?